Shortly after arriving at the company I work for, the network administrator, Mike, and I pushed quickly through becoming Microsoft Certified Partners. Being a Microsoft Certified Partner is well worth the effort and the very reasonable amount of money it costs, if nothing else, just for the software licenses you get, and you get a Partner contact to assist you with any Microsoftish issues you may have.
Speaking of that, our Partner contact called us today to check on us and see how we were doing. Mike chatted with him for several minutes and when asked if there was anything he could do for us, well, ISA 2004 documentation of course was first on our minds.
I swear I heard him giggle right before he hung up after Mike said 'ISA 2004 documentation would be great.' And so the journey continues and our weapons are dull...